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© Tango. All rights reserved. www.tangoanalytics.com The Occupancy Tracking Maturity Model The occupancy tracking maturity model Your organization won't neatly fit into one particular maturity level across the board. Even when we group our occupancy tracking maturity criteria under the three categories of Collection, Analysis, and Results, your organization will likely meet some of the more mature criteria and some immature criteria within each category. 10 How to score your occupancy tracking maturity intermediate, and immature). The criteria is worth 1– 4 points, with "very mature" criteria being worth 4 points, and "immature" criteria being worth 1 point. For each category, your organization can score up to 12 points. You can divide your total score in each category by 3 to get your maturity in an individual category, or just divide your total score across all three categories by 9 to get your maturity score. For each subcategory, select the three criteria that best fit your understanding of your organization's occupancy capabilities and practices. Fill in your answers in the data sheet on the next page. So, how mature is your organization when it comes to occupancy tracking? How'd you score? Divide your total score by 9 to get your average, and see where you fall on the occupancy tracking maturity scale below. For example, you may have full (or substantial) tracking coverage for relevant buildings, but low accuracy, little granularity, or infrequent collection intervals. You'll also likely be more mature in some categories of maturity than others—like many of the enterprises we surveyed, which had significant data collection capabilities (including the ability to collect occupancy data in real-time), but didn't perform regular analysis and only used their data for space optimization. To capture the multifaceted nature of occupancy tracking maturity, we've developed a model that lets you self-score your organization using a wide range of criteria. You can use your average score across these criteria to reflect your overall occupancy tracking maturity level. Crucially, this maturity framework can help you identify lagging areas. As we've seen, the interconnected nature of these factors means that one immature area can have cascading effects impacting all the others. Identifying and addressing weak areas is key to unlocking transformational value. Within each category of maturity (Collection, Analysis, Results), there are three criteria at each tier (tiers being very mature, fairly mature,

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