Issue link: https://resources.tangoanalytics.com/i/1539621
Occupancy tracking maturity Factor Sub-Item Immature (1) Intermediate (2) Fairly Mature (3) Mature (4) Score Data Collection Data coverage Significant gaps in coverage of relevant buildings and spaces Some coverage of necessary facilities and spaces Significant coverage of relevant buildings across portfolio (75% or more) Full coverage of relevant buildings across portfolio __ / 4 Data granularity Infrequent data collection Frequent data collection, mostly sees building-level data Frequent data collection, granular data in some locations Real-time desk-level data, occupant count in a room __ / 4 Data accuracy Badge data only Primarily relies on badge data but with controls for accuracy, reservations with the "was it used" components Network-based monitoring, some sensors Robust sensor systems and multiple layers of occupancy tech __ / 4 Data Analysis Data sophistication Extremely limited ability to segment occupancy data Only analyzes average occupancy level or peak occupancy level Analyzes average occupancy level and peak occupancy level, segments data into many dimensions Segments data by physical and personal dimensions for numerous metrics __ / 4 Data transformation Data stays in a spreadsheet, may convert it to graphs Doesn't visualize or integrate data in any meaningful way Has some data visualization and integration capabilities AI modeling and predictive analytics, visualizes and integrates data in many ways __ / 4 Analysis interval Almost never analyzes occupancy data (once per year at most) Rarely analyzes occupancy data (once or twice a year) Analyzes data at infrequent intervals (quarterly) Analyzes data at frequent regular intervals and as needed __ / 4 Results Data-driven decision making Lack the technical capabilities for data-driven decisions Relies on manual calculations, not utilization patterns Data-driven decisions at a macro level Data-driven decisions at a micro level __ / 4 Organizational alignment No interest or trust in occupancy data usage across the business Little, if any, alignment on data usage and trust across the business Partial alignment of data usage and trust across lines of business Strong alignment of data usage and trust across lines of business __ / 4 Use case breadth Doesn't use occupancy data at all Only uses occupancy data for high-level real estate planning Uses occupancy data for space optimization, real estate planning Wide variety of occupancy tracking use cases including sustainability __ / 4 Total __ / 36 © Tango. All rights reserved. www.tangoanalytics.com The Occupancy Tracking Maturity Model 11