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Office Hoteling Blunders: 10 Mistakes to Avoid
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1. Allocating too much space for
hoteling
When your employees share resources, you can get by
with fewer of them. Virtual employees don't need assigned
workstations on campus—they just need a workspace they
can reserve on days they need to come into the office. The
challenge for employers is to figure out the right ratio of
workspaces to employees, and ensure that your supply of
various kinds of spaces can keep up with demand.
Depending on how many employees work remotely and
how many days they're on campus, that ratio might be one
workstation to two employees, one to three, or something
completely different.
Obviously, you want employees to have access to workspaces
and conference rooms whenever they need them. Out of fear
of not having enough space—or lack of insight into how their
space is being used—businesses often allocate more space
for hoteling than they really need. This becomes painfully
clear when rooms, spaces or parts of floors sit unoccupied for
entire days, waiting to be used.
For most enterprises, real estate is one of their top five
greatest operating expenses. You can't afford to waste this
resource.
Your initial plan for allocating hoteling space should be
based on what you know about how many employees will
be coming into the office on a given day, past occupancy
metrics, and employee surveys. You should think of hoteling
space as a dial you'll need to adjust over time. If your vacancy
rates are too high and your peak occupancy is low, you've
probably set aside more hoteling space than you need.
