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Breaking the Maintenance Bottleneck: How to Streamline Maintenance at Scale
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In facility management, just about everything you do is
critical. Some work is just less critical. You have a never-
ending list of equipment to repair, machinery to replace, and
assets to clean and service. Some of that work is ongoing and
planned in advance—preventive maintenance. Other tasks
only come up when something breaks, jumping ahead in the
queue to get operations back on track.
The problem for most businesses is that there's not an
adequate supply of maintenance resources and workers.
Your crew has limited time. Your vendors have other
customers. And you have a budget. To make matters
worse, every step of the way, maintenance processes are
constantly strained by bottlenecks, causing additional delays
and preventing you f rom consistently achieving the best
outcomes.
A crucial repair or replace decision could flounder in the
initial stages because someone doesn't know how to
create a work order or who to send it to. Decision makers
could be cut off f rom vital information they need. And as
your organization grows and you acquire more sites, it
exacerbates these problems. The bottlenecks don't scale with
you—they just grow worse and become more pronounced.
We're going to explore where and why maintenance
bottlenecks arise, the problems they cause, and how you
can finally break f ree of them, enabling your organization to
finally manage your facilities at scale.
Introduction