Issue link: https://resources.tangoanalytics.com/i/1465842
8 Tips for Improving SLM & IWMS Implementations SLM / IWMS Leading Practice: Tip 5 Often what sells a solution are the hard to achieve utopian benefits that everyone is chasing. We've all seen the ads – 5 Minute Abs, 10 Proven Ways to Get Rich Fast – but we know deep down that there's a process to reach anything worth achieving and it takes time and patience. Realizing the power of SLM or IWMS solutions is no different, and anyone who tells you otherwise is trying to make a quick buck. Don't get us wrong, the benefits are there – cut weeks or months off of your development cycle, reduce project costs by 10% or more, pay what you actually owe per your lease to reduce occupancy costs, make the right repair / replace decisions and extend asset lifecycles – we could go on and on. But the hard truth is, achieving these benefits doesn't happen overnight. It requires a foundation of capabilities as well as time operating in the new system before you can start to rework your business processes and realize high impact benefits. The road to these benefits is paved with forethought and deliberate action. Over years of experience and hundreds of SLM / IWMS implementations, TMC has developed a strategic tool – our Key Performance Indicator Tree or KPI Tree. By deconstructing SLM / IWMS metrics from the strategic level – increasing revenue, reducing costs, improving efficiency and speed – down to the operational level, the KPI Tree helps our clients understand what needs to be managed and tracked within the system today, in order to provide the data and information required to identify issues and change business processes, behavior and performance tomorrow. I Want It All, Now The Process to Reach High Impact Benefits • Don't believe vendor claims regarding the speed and ease at which you can achieve the high impact benefits of SLM/IWMS. It's easy to paint a vision, but hard to realize it. • Remember that technology enables business, not the other way around. Determine the specific areas of the business you want to improve, and then design a system that facilitates the proactive tracking and management of the underlying variables that affect performance. • To ensure benefits are realized, tie system usage directly to employee performance measurement to ensure work is executed and tracked in the system. • Creating a system that tracks work and spend does not mean that you've achieved the benefits you're after. Systems provide data and information that help identify problem areas, and only when you understand those areas can you reengineer business processes and change behavior to improve performance.