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8 Tips for Improving SLM and IWMS Implementations

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Contributors Bart Waldeck has more than 20 years of real estate software and consulting experience. Prior to joining Tango, he was VP of Marketing and Product Strategy at Accruent where he worked with more than 100 clients including Family Dollar, Charming Shoppes, Panera Bread, Starbucks, and Target. As a founding member of Lucernex Technologies, Bart was VP of Professional Services and Business Development, working with clients such as Chipotle, YUM Brands, and Carmax. He has held positions as Managing Director at NorthStar Advisory Group and Manager of Retail Financial Services at CB Richard Ellis, where key clients included Home Depot, Bridgestone Firestone and AT&T Wireless. As a member of Accenture's retail practice, Bart consulted with several strategic clients including Best Buy and The Gap. Bart received his BS in Economics from Northern Illinois University and his MBA in International Marketing & Finance from the Charles H. Kellstadt Graduate School of Business at DePaul University. He has been a speaker at ICSC, the National Retail Federation (NRF), and numerous other industry events. Brad Biagini has over 19 years of industry and consulting experience specializing in Real Estate Systems Strategy and Selection, Business Process Redesign (BPR), and Technology Implementations for Integrated Workplace Management Systems (IWMS) and Enterprise Asset Management Systems (EAM). Application experience includes: Accruent RPM/RLM, TRIRIGA Momentum, Oracle, ESRI, GE Smallworld, Granite, Kramer, MRO, Remedy, and others. Brad has extensive Big 4 and Tier 1 Consulting Experience with Ernst & Young, Capgemini, and BearingPoint where he has served as Vertical Lead, Alliance Manager, and Subject Matter Expert across Retail Real Estate Market Planning, Project Management, Facilities, and Asset Management. Brad holds a BBA in Management Information Systems from Weslyan University and studied Economics at the University of Texas at Austin. Former and current clients include: Blockbuster, Brinker International, Chipotle, Circuit City, The Gap, Rue 21, Rent-A-Center, Discount Tire, Chick-fil-A, ULTA, CVS, FedEx, Starbucks, SUPERVALU, Chevron/Texaco, Verizon Wireless, AT&T/SBC/Cingular, Telcordia Technologies, Telus, and Bell Canada. Tango, May 2019, Copyright © Tango, tangoanalytics.com Bart Waldeck CMO & Senior Vice President, Product Strategy Brad Biagini COO & Senior Vice President, Client Services

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