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The Occupancy Tracking Maturity Model
The three components of
occupancy tracking maturity
Growing in occupancy tracking maturity isn't a matter of simply investing in more advanced technology.
There are three distinct elements that contribute to maturity:
1. Collection: The occupancy data you have
2. Analysis: What you do with occupancy data
3. Results: The value your occupancy data provides
So in this regard, "data coverage" is specifically
about your coverage of relevant buildings. An
organization with a very mature approach to data
coverage has a clear understanding of which
buildings are relevant, and it collects occupancy
data from all that are, using appropriate data
collection methods for each building.
3
Factor 1: Collection
You can only optimize what you can measure. To
some degree, your ability to use and benefit from
occupancy tracking will always be limited by the
types of data you collect and how you collect it.
Your maturity in this area depends on three criteria:
1. Data coverage
2. Data granularity
3. Data accuracy
Data coverage
Office-based organizations don't need occupancy
tracking in every building they have. In fact, our
study found that most enterprises had significant
coverage gaps in their portfolios. While some of
these gaps were certainly due to lack of
organizational maturity, there are valid reasons not
to track occupancy in specific building types. A
major enterprise, for example, may have a wide
range of building types that aren't traditional office
buildings, like field offices, warehouses, or
manufacturing facilities.
