The Workplace Executive Playbook
Solving the Silo Problem
The modern workplace sits at the
intersection of real estate, HR, IT, finance,
and sustainability, but too often, these
functions operate in silos. For example,
when HR designs a return-to-office policy
without IT input, or when real estate
downsizes without consulting the CSO, the
result is policy mismatch and potential
wasted space. By aligning around a
common data set, the C-suite can establish
coordinated governance, reducing
conflicting priorities and streamlining
reporting.
The solution isn't more meetings, but
better shared data. A unified workplace
intelligence platform gives each team
access to the same information, from
different angles:
Real estate leaders see true space
utilization trends across buildings.
HR teams understand which locations
foster in-person engagement.
CFOs model cost-saving scenarios
based on actual performance or leases.
Sustainability officers track emissions
by zone or site.
Uncovering Shadow Spend and
Portfolio Blind Spots
While hybrid work unlocked major savings
potential, it also introduced a new category
of hidden costs, which some call the
"shadow spend" of flexibility. This includes:
Underutilized space that remains fully
serviced and conditioned
Overflow costs from teams displaced
by poor booking policies
Reactive lease decisions made without
predictive models
Technology waste from disconnected
workplace tools or overbuilt IT
infrastructure
Without an intelligence layer to connect
real usage to financial performance, these
blind spots accumulate quietly. According
to JLL, office utilization averages are still
hovering around 50%, yet many companies
continue to operate at near pre-pandemic
cost levels.
Workplace intelligence surfaces these
hidden costs, allowing leaders to right-size,
reallocate, or reinvest more effectively.
Layering in forecasting tools helps
companies simulate future conditions
before locking into costly decisions.
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