Issue link: https://resources.tangoanalytics.com/i/1535193
34 Environment GHG Emissions and Energy Management Management of emissions, environmental compliance, and reputational risks and opportunities. Social Talent, Nondiscrimination, Diversity, and Inclusion Ability to ensure that the company's culture and hiring and promotion practices embrace the building of a diverse and inclusive workforce that reflects the makeup of local talent pools and its customer base. Addresses the issues of discriminatory practices on the bases of race, gender, ethnicity, religion, sexual orientation, and other factors. Client Satisfaction Maintaining a positive relationship with customers through strong communication and identification and fulfillment of needs. Marketing Practices Maintaining integrity and transparency when marketing our products and services. Training and Education Investing in training and development of employees for professional and organizational development. Governance Data Security & Customer Privacy Management of risks related to collection, retention, and use of sensitive, confidential, and/or proprietary customer or user data. Product Innovation to Enable Client Decarbonization Strategies Enabling client sustainability through the incorporation of ESG considerations in characteristics of products and services provided or sold by the company. Business Ethics and Systemic Risk Managing risks and opportunities surrounding ethical conduct of business, including fraud, corruption, bribery and facilitation payments, fiduciary responsibilities, and other behavior that may have an ethical component. Management of the Legal and Regulatory Environment Equipping customers with the latest regulatory policies to ensure they are prepared to implement necessary changes, and helping customers calculate and avoid financial risks of noncompliance. Materiality Definitions Tango 2024 Sustainability Report: Appendix