If a particular meeting room is always
booked at certain times, you could call
attention to the days and times it's most
available, or highlight other meeting areas
with similar capacity and characteristics.
Being communicative about availability of
space—especially in response to high peak
occupancy rates or overutilization of a
space—will help even out the demand and
empower employees to use your workplace
in optimal ways.
But you won't always be able to resolve
these issues with information and
communication. Sometimes you'll need to
pivot your plans in order to stay optimized.
No matter how thoroughly you've planned
your space, employees are bound to
interact with it in unexpected ways.
Perhaps they'll congregate in particular
work areas simply due to who is assigned
there (or who prefers to reserve it). Maybe
they'll turn a space into an informal
meeting area, making it difficult for people
nearby to work or use the space as
intended. Or they might have trouble
getting access to resources—not because
your plan didn't meet projected demand,
but because that demand became
concentrated at specific times.
As long as you have ways to monitor space
utilization in real time (IoT sensors, badge
scans, office hoteling software, and live
floor plans), you can detect issues like this
before they become large enough for
employees to complain or become
dissatisfied with their workplace. You can
use the information at your fingertips to
proactively help employees find what they
need and provide reminders about your
intent.
05
Empower Employees to Adapt
8
The Government Agency's Guide to Office Optimization
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