Tango Connect 2024

Maintenance Resourcing - Operations

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©2024 Tango CONFIDENTIAL - Not for publication or distribution Tango | 23 RECAP - SR TO WO PROCESS – EXTERNAL VENDOR External Vendor Service Requestor Facilities Manager 1 Create Service Request What is the issue? 2 Validate Service Request Verify and classify. 3 Select Vendor Best fit for this Work? Create Work Order / Dispatch Authorize work. 4 6 Visit & Repair Remediate. 7 Closeout Validate Work & Rate. 5 Review/Accept Work Order Accept. 8 Invoice Vendor Invoice & Approval.

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