Issue link: https://resources.tangoanalytics.com/i/1529507
©2024 Tango CONFIDENTIAL - Not for publication or distribution Tango | 7 SERVICE REQUEST TO WORK ORDER PROCESS External Vendor Service Requestor Facilities Manager 1 Create Service Request What is the issue? 2 Validate Service Request Verify and classify. 3 Select Vendor Best fit for this work? Create Work Order / Dispatch Authorize work. 4 6 Visit & Repair Assign to Technician, optional Remediate. 7 Closeout Validate Work & Rate. 5 Review/Accept Work Order Accept. 8 Invoice Vendor Invoice & Approval.