Issue link: https://resources.tangoanalytics.com/i/1529507
©2024 Tango CONFIDENTIAL - Not for publication or distribution THE MATRIX • The Problem Code Matrix defines the Service Request/Work Order o Issue Type, Impacted Area and Problem Code are selected by the user o Trade and other downstream fields (NTE, SLA, Priority*, etc) are mapped in based on the Problem Code selected No, not the 1999 Keanu Reaves blockbuster movie 12