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RSM US LLP:
REDUCED OPERATING COSTS & STREAMLINED USER EXPERIENCE
A member of the "top five" accounting firms, RSM US
LLP ("RSM") has over 10,000 employees spread across
more than 40 offices nationwide.
Facing pressure on services margins and increased
competition, the firm began a firmwide initiative
to reduce operating costs. After implementing the
AgilQuest classic product in 2016, RSM was looking to
improve the overall user experience and streamline the
booking process for meeting rooms.
SOLUTION
RSM opted to migrate to Tango Reserve and leverage
features like MS Exchange integration and QR codes to
provide users an improved user experience. Using Tango
Reserve, the firm is able to measure the actual use of
their entire real estate portfolio and use the findings to
justify a workplace change and develop a company-wide
occupancy plan.
INTRODUCTION & PROBLEM
RESULTS
In under six months, RSM completed its migration to
Tango Reserve in 40+ locations, delivering a new and
improved user experience for employees. As a result, RSM
employee productivity has increased and employees
now have maximum flexibility in choosing when, where
and how to work every day.
"I am a huge fan of the team, the product,
and what they represent. Every month, the
technology and reporting within the tools
get better and better."
— Project Coordinator, RSM US LLP
