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The Check-In Checklist: Essential Visitor Management Software Features
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An HVAC contractor isn't going to use your facilities the
same way as a business consultant, a job candidate,
or a courier. If your visitor management system treats
these visits the same, you'll have to create informal
workarounds or task an employee with guiding different
types of visitors through the parts of the process that are
relevant to them.
Categorizing visits also helps you gain more insight
into how your facilities are being used. It's useful to
understand the number of deliveries, services, event
attendees, and external partners you have coming and
going throughout a typical month, how long these visit
types typically last, and what kinds of space they need.
A comprehensive visitor management system should
enable you to customize and control the guest
experience based on the types of visitors that are relevant
to your business. Whenever you schedule a visit, you just
assign a visitor type to determine the process they'll go
through upon arrival.
Visitor Types
Optimize and organize your visits
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