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Location Intelligence Software Buyer's Guide
Copyright © 2023 Tango. All rights reserved.
Providing you with quality
customer support
No matter how good a piece of software is, there will
always be instances where you need support. Sometimes
there's just nothing like talking to a human to help you
figure out the problem you're working through.
Be sure to ask potential vendors:
ظ What customer support do you offer?
ظ Does your support include Subject Matter Experts
(SMEs) for ongoing questions about the predictive
model and results?
ظ What support channels are available? (Chat, phone,
email, etc.)
ظ What level of expertise will I have access to for
customer support?
ظ Will I be able to speak to a real human without
jumping through hoops?
ظ When is support available?
At Tango, we work hard to develop quality relationships
with all of our clients. We only succeed if you succeed,
so we want you to get the most out of your location
intelligence software. Our dedicated and experienced
support team is available 24/7 to assist you through our
online support portal.
