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Breaking the Maintenance Bottleneck: How to Streamline Maintenance at Scale
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What happens when you break
the bottleneck
Bottlenecks restrict output. And while a designed
bottleneck is intended to make the flow of something
more manageable, in facility management, they're often
unintentional, and they restrict the flow of work in a way
that makes it less manageable. Like trying to slurp ice cream
through a straw.
Breaking the bottleneck is critical to managing the flow of
maintenance work because you can actually get it where it
needs to go. In fact, anyone can. And by making asset data
available to anyone who needs it, more employees become
empowered to make decisions, too. They can see that you've
been replacing the same part far too f requently over the last
couple years. They can see that under your lease obligations,
you're not required to pay for repairs to a particular asset. Or
that the service you need is still under warranty. And they
don't have to chase anyone down or dig through physical
documents, navigate an unwieldy spreadsheet, or select the
right shared folder to find it.
