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CoreNet Global - The Executive's Guide to the Hybrid Workplace (May 2022)

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5 THE SOURCE | THE EXECUTIVE'S GUIDE TO THE HYBRID WORKPLACE complex, you need better ways to organize, analyze, and react to space-utilization metrics. With real-time occupancy management, you can reconfigure and reallocate space based on how it's currently being used. An IWMS can be a combination of modules from different vendors or a single platform, but it gives your organization solutions for things like space management, lease accounting, desk booking, facilities maintenance, and more. IWMS software isn't new. But as workplaces evolve, so are the tools enterprises use to manage them. Modern IWMS software like Tango can collate data from any internet of things (IoT) sensors you use to monitor how your space is being used, allowing you to predict future demand for space and adapt to potential space issues as they arise. The future of hybrid workplaces Hybrid workplaces have presented modern businesses with some unique challenges. Fluctuations in space utilization aren't the only issue with a workforce that alternates between virtual and in-person work environments. Companies also need to consider the optimal combinations of employees to have together in the office. Some organizations address this problem by requiring particular departments, teams, or groups to come to campus on the same days. But this inevitably means some people will be in the office or working remotely when they don't want to be. A better solution is real-time occupancy management. In addition to using IoT sensors to react to how your space is being used, enterprises can infuse their IWMS software with artificial intelligence and machine learning, allowing it to learn how particular employees prefer to work and who they prefer to work with. Suppose Craig, Jessica, and Rochelle are on the same team, and they try to work together on campus when they can find a reservable space that works. Tango's IWMS software includes an office-booking module allowing it to analyze booking data for patterns. Tango can identify these employee preferences and recommend which days people come in and which spaces they reserve based on reservations their colleagues have already made. And that can all happen without an administrator trying to coordinate schedules or employees trying to figure it out on their own. With real-time occupancy management, you can reconfigure and reallocate space based on how it's currently being used. For example, if your hoteling space is full in your reservation system but your sensors show some of these spaces are unoccupied, you can coordinate with the employees who reserved them or make the space reservable again if it's still unoccupied after a set period of time. Missed reservations often go undetected, and by recognizing them, you'll be better equipped to keep up with fluctuating demand for space. Bart Waldeck is chief strategy and customer officer at Tango, a real estate and facilities platform. Published by CoreNet Global. Articles may not be re-printed without written permission from the Editor. For reprint permission, please contact Tim Venable at tvenable@corenetglob- al.org. CoreNet Global is an opinion leader in corporate real estate, workplace and infrastructure management. Enhance your knowledge with resources like research papers, exclusive member survey reports and presentations from top speakers on hot industry topics. Members of CoreNet Global benefit from a wealth of research knowledge and resources – find out more at www.corenetglobal.org.

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